Terms and Conditions
These terms form the agreement between you and Slots Palace and govern your use of the website and its services. By opening an account you confirm tha…
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These terms form the agreement between you and Slots Palace and govern your use of the website and its services. By opening an account you confirm that you accept them in full.
- Licensing and eligibility
Slots Palace operates under a licence issued by the Anjouan Gaming Authority of the Comoros (AOFA), licence number ALSI-202411077-FI2.
You must be of legal age in your place of residence and must not access the service from any territory where online gaming is prohibited.
Each person may hold a single account, and providing false registration details may lead to suspension and forfeiture of any balance.
- Account responsibilities
You are responsible for keeping your username and password confidential and for every action carried out under your login credentials.
Deposits must be made from payment methods held in your own name, and Slots Palace reserves the right to request verification before processing withdrawals.
- Promotions and bonuses
Any bonus, free spin, or promotional credit is subject to specific wagering requirements, maximum bet rules, and expiry dates published alongside the offer.
Attempts to exploit promotions through multiple accounts, collusion, or irregular play patterns will result in the cancellation of related bonuses and winnings.
- Availability, liability, and disputes
Access to Slots Palace may occasionally be interrupted for maintenance, security measures, or reasons beyond our reasonable control, and we do not guarantee uninterrupted service.
Should a disagreement arise, you may raise a complaint through our support team, and unresolved matters may be escalated in accordance with our licensing conditions and applicable law.
Where to find support
- The official Slots Palace support email and help centre
- The Anjouan Gaming Authority (AOFA) as the licensing body where a regulatory complaint is warranted
This document is a plain-language summary of the rules that apply to your use of Slots Palace; where any conflict exists, the full legal terms and the provisions of our licence take precedence.